Achievements & Contributions
TALENTED, EXECUTIVE LEADERSHIPManufacturing / Technical Support / Relationship Management
Leadership
- Implemented Malcolm Baldridge Criteria for Performance Excellence and received the highest award of any WritePro facility
- Led team to update and create leadership skill criteria for team members to ensure leadership development of team members
- Chaired the Iowa Excellence Center Council and ensured responsibilities were defined and documented
Project Management
- Facilitated long and short-term strategic planning and deployment to grow business opportunities by 30% annually for over 10 years
- Developed and implemented Source Learning project to ensure documentation of problem resolutions are documented and accessible for future projects
- Led Environmental Management system development to complete ISO 14001 certification
Process Improvement
- Led Quality Management System to achieve ISO 9001:2000 certification the criteria to enhance customer satisfaction, control processes, and provide a process for continual improvement
- Coordinated and conducted Kaizen events to shorten process improvement time
- Championed Lean Sigma processes in company�s reorganization efforts to be more competitive. Evaluated and streamlined the Document Management System to be more efficient
Management
- Facilitated policy modification executive team�s analysis and strategic resolutions
- Coordinated and managed the Change Management process to ensure a safe work environment
- Analyzed business data and developed procedures to ensure attainment of continuous improvement initiatives